Billing headaches? Payment Portal is the cure.
Running a senior living organization is hard enough. Chasing down payments shouldn’t be part of the job description.
But here we are:
  • The #1 revenue concern is patient collections, up 133% since 2011, signaling escalating financial strain.
  • 71% of providers take over 30 days to collect, indicative of inefficient billing processes.
  • 68% of payors still send paper checks, tying providers to archaic workflows.
And yet 62% of consumers want to pay online. It’s time for something smarter.
Source: J.P. Morgan healthcare-payments-trends-report-2025
Meet MatrixCare Payment Portal
The back-office upgrade that delivers a better experience for everyone
No more slow processes. No more paper overload. Just a sleek, digital payment experience that’s easy for providers, residents and their families.

MatrixCare Payment Portal can support:
  • Timely collections
    Don’t settle for waiting 30+ days for money you’ve already earned.
  • Secure digital payments
    Gain peace of mind for your team and your residents.
  • Less staff burnout
    Focus on care, not collections, with automated workflows.
  • Fully integrated with your EHR
    Ditch extra logins and duplicate work for digital tools that deliver
See how MatrixCare Payment Portal can help streamline your collections, reduce your workload, and level up your resident experience.
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Fewer unwanted hospitalizations
Track, anticipate, and respond to increases in patient risk – especially sudden changes in condition – with visit-by-visit prompts to intervene and increase care based on the latest patient data. It also directs the care team to patients at the highest risk of hospitalization.

This risk-stratified approach improves patient safety and reduces the number of unplanned transfers to inpatient facilities (TIF)s.

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Fill gaps in care
Forecast and remedy insufficient care plans relative to a patient’s condition to help prevent gaps in care and LUPAs. Pulse Episodes determines gaps and insufficient resource allocation, visit by visit, so care teams can adapt to changing patient needs and bridge the gaps between patient condition and level of care for improved patient safety.
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End-of-episode management
When clinicians miss something about patient condition or risk, they may discharge them too early, resulting in disruption and potential hospitalization after discharge.

Pulse Episodes intelligently surfaces clinical insights to facilitate end-of-episode care decisions, contributing to improved patient safety and higher likelihood of positive post-discharge outcomes.

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