More than just a communication tool

Patients are at the heart of every home health and hospice agency. That’s why it’s essential to overcome communication inefficiencies that often lead to delays, errors, and frustration.

What if there was a way to bring every update, care note, and critical message into one secure place? MatrixCare Link is designed to transform the way your team communicates, collaborates, and accesses vital patient information, so you can focus on what matters most—delivering exceptional care.

Some of the features MatrixCare Link offers are:

Internal staff messaging: Maintain a comprehensive patient history and offer quick access to patient information with Patient Discussion Groups (PDGs)
External messaging: Connect with patients, family caregivers, and alternate contacts in over 100 languages in real time to share medication lists or schedule appointments
Video chat: Conduct telehealth visits in between in-person visits using live video chat that supports HIPAA compliance to help keep patients and family caregivers engaged
Forms and documents: Create customizable forms or upload standard documents to help improve flexibility, efficiency, and compliance

View the brochure to explore the features and benefits.

Download the guide ►

Fewer unwanted hospitalizations

Track, anticipate, and respond to increases in patient risk – especially sudden changes in condition – with visit-by-visit prompts to intervene and increase care based on the latest patient data. It also directs the care team to patients at the highest risk of hospitalization.

This risk-stratified approach improves patient safety and reduces the number of unplanned transfers to inpatient facilities (TIF)s.

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Fill gaps in care

Forecast and remedy insufficient care plans relative to a patient’s condition to help prevent gaps in care and LUPAs. Pulse Episodes determines gaps and insufficient resource allocation, visit by visit, so care teams can adapt to changing patient needs and bridge the gaps between patient condition and level of care for improved patient safety.

End-of-episode management

When clinicians miss something about patient condition or risk, they may discharge them too early, resulting in disruption and potential hospitalization after discharge.

Pulse Episodes intelligently surfaces clinical insights to facilitate end-of-episode care decisions, contributing to improved patient safety and higher likelihood of positive post-discharge outcomes.

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