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5 reasons to consider a new EHR

It takes years for EHR vendors who lack vision to catch up to those who have led through innovation. Waiting on your current vendor to catch up is not an option. The right technology partner understands industry challenges and works with you to create innovative solutions. Here are the five reasons you should consider a new EHR.

1. Connected care is needed now.

Gaining a competitive advantage is imperative in today’s environment. The need for an interoperable EHR has increased through the pandemic, so it’s important not only to adopt this technology, but also to partner with a vendor that’s been a pioneer in care innovation.

By leveraging modern technology, you can seamlessly access your patients’ complete care documentation—physician’s notes, diagnoses, medical history, medications, allergies, etc. These details enable clinicians to enter a patient’s home better prepared for the initial encounter, which increases patient satisfaction, supports more robust documentation, and ultimately improves patient care.

2. Regulatory and value-based programs should be top of mind and stress-free.

With the expansion of the home health value-based purchasing model and PDGM, as well as Medicare Advantage and value-based payment models in hospice, the shift from fee-for-service to fee-for-value will continue to be a strong trend.

It’s more important than ever to have an EHR system that prepares you for these changes and implements them into your technology, creating workflows that make compliance stress-free.

3. Seamless clinical tools are essential to increase patient and clinician satisfaction.

The COVID-19 pandemic forced home health and hospice agencies to redefine safety for healthcare teams and patients, all while preserving vital communications. Organizations that developed effective, enterprise-level communication systems and technologies prior to COVID-19 were better positioned to reduce the likelihood of virus transmission, lessen the cognitive overload that can contribute to medical errors, and potentially improve patient care and safety.

Innovative communication tools bring together people, systems, and information seamlessly. These tools must be integrated, agile, adaptable, and scalable. And, as the pandemic so starkly demonstrated, they should be streamlined and easy to use, allowing HIPAA-compliant communications between all members of the caregiver circle, including the patient.

Likewise, documentation tools are integral to support clinicians and their ability to effectively do their jobs. Innovations such as voice recognition, which allows clinicians to dictate clinical notes while wearing PPE, or telehealth/remote patient monitoring to virtually manage patients remotely, help provide care at the right time and in the right place.

4. Data and analytics should help drive decision-making for your agency.

As the need for delivering care in home settings increases, the need to capture new referrals and patients will also rise. Data-driven outcome strategies using automated metrics and summarized trends are one way to understand how your agency is truly performing.

Analytics tools should be a visual at the core—merging information from different sources in a way that provides immediate answers about your operations. With robust analytics built into your EHR, you and your team can find the insights and information you need to make actionable decisions to keep your business healthy and thriving.

5. Technology should be part of your organizational strategy.

The healthcare landscape is becoming more sophisticated, offering technology that can monitor and manage patients in the home while driving efficiencies for your staff. Because home care is your organization’s core competency, now is the time to look at your technology to assess your growth strategies, partnership expansions, and the operational excellence that drives success.

As the 2020 and 2021 Best in KLAS Home Health and Hospice EHR, a member of the CommonWell Health Alliance, and a leader in healthcare technology with 60 years’ experience, MatrixCare is your ideal technology partner for the ultimate EHR solution. Request a demo to learn more about how we can give you the competitive advantage you need.

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“At the end of the day, they are truly done with their charting. They have served all the patients and documented everything they needed to and now they can put their work away. That helps them find that work/life balance that is important for the healthcare provider to jump into their schedule the next day.”

- Sangre de Cristo Community Care, a long time customer, discussing the benefits their clinical staff experiences with this integration.

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